Benefits
A selection of the world’s best recipes
2 days to try
no commercials
How to subscribe to the service?
You can connect the service in the following ways:
- by going to the https://mycook.viva.am portal, where the service activation page will open with a description of the conditions for its provision. To activate, click the button “Subscribe”;
- by sending an SMS with the text “1” to the short number 1016.
Service fee
The subscription fee is 65 AMD/day. Upon the end of the 2-day trial period, the paid version gets activated automatically.
How to unsubscribe?
You can unsubscribe from the service the following ways:
- by going to the https://mycook.viva.am portal, under your profile page it is required to click the button “Deactivate”;
- by sending an SMS request with the text “STOP” to the short number 1016.
Notes
- The service is available to prepaid and postpaid subscribers of Viva.
- A simple way to pay right from the mobile account balance of the subscriber (for prepaid) or together with the monthly fee (for postpaid) is available.
- The service is only available for devices running on “Android” and “iOS” operating systems.
- Upon the end of the trial period, the service is activated and the fee is charged automatically.
- The subscription fee is charged once a day. In the case of an active subscription, there is no extra charge for unsubscribing and re-subscribing to the service within the same day.
- Internet connection is required to use the application; AMD 0 pricing is applicable for the Internet consumed when using the “myCook” application.
- There is no extra charge for SMS sent to 1016 short number.
- The fees for outgoing SMS and Internet in roaming are charged according to the tariff set for the given destination.
- All prices include VAT.
Support
In case of questions while using the service, call 374 98485828 or email at am@smshelp.me to directly contact the service center of the company rendering the service. For questions regarding the payment for the service, please contact Viva by calling 111 or by writing to info@viva.am.
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You can also reach us at 111 or 093 297111.
For information about fixed services please call at 060 61 00 00 phone number.