Connection fee - AMD 0
Guarantee deposit (reimbursed during the 4th month) – AMD 0-20000, depending on the credit limit

Standard limits applied for postpaid services.

Temporary suspension upon request (max. 1 year) – AMD 500 per month․

Download “My Viva” application on Play Store  / App Store

 “Fast” service 

The “Fast” service allows subscribers of the “Viva 2700”, “Viva 3500”, “Y”, and “UNLIM” postpaid tariff plans to initiate switching to a larger option of the “X”, “Y” and “UNLIM” postpaid tariff plan via the mobile phone without visiting a service center. The subscribers of the postpaid “Viva 5500” tariff plan can use the service to switch to “X” postpaid tariff plan.

 For that, one simply needs to apply by dialing *198# from the mobile phone, and choose the required option.

 By the way, the switching may be initiated immediately by sending the command of the preferable option:

After submitting the application your phone number is included in the corresponding list.

And in case the switching process is successfully completed, the switch to “X”, “Y” or “UNLIM” tariff plans is done on the last day of the current month.

The service is provided free of charge.

To terminate the application, one should simply enter the *198# menu and choose the termination command or simply send *198*0#.

Note
• Only subscribers in active status and without a guarantee deposit can use this service.
• The “Fast” service is not available to subscribers using the mobile identification (“Mobile ID”) service. To switch to a different tariff plan, the subscriber needs to visit service center.

• If you are a Viva subscriber:

Visit a nearby service center with your passport or ID card. Our employees will gladly help you to switch to “UNLIM” tariff plan.

• If you are subscribed to another operator’s network:

You can switch to Viva network preserving your phone number, free of charge and activate “UNLIM” tariff plan.

To join Viva network, simply visit a nearby service center with your passport or ID card. Our employees will take care of the rest.

• Viva bears no responsibility for sending SMS notifications upon the consumption or the expiration of the validity period of voice, SMS, and Internet services. The above-mentioned SMS notifications are sent with the aim of supporting the subscribers to avoid unforeseen costs and depend on the technical capacities of Viva public electronic communication network. Therefore, not receiving the SMS notification or receiving it with delay may be caused by circumstances beyond the Operator’s control, such as the quality and technical characteristics of the subscriber’s device, or circumstances hindering the propagation of radio waves and the uninterrupted operation of radio equipment, the subscriber’s location, etc. To avoid unforeseen expenditures because of service usage, the subscriber must control the balance and the validity period of the embedded services via corresponding USSD commands.
• The embedded  on-net airtime and SMS cannot be used for making calls or sending SMS to premium/short numbers.
• “SMS Package” and “Internet Package” services are not available for “UNLIM” tariff plan subscribers.
• “BIT”, “Super BIT”, “Super Couple”, “Super 0 Daily” services are not available for “UNLIM” tariff plan.
• The airtime, SMS sending and Internet provided by the tariff plan, as well as the opportunity to use unlimited options embedded within the tariff plan without consuming the main internet package, are not available in roaming. Learn the tariffs of services in roaming.
• When making calls to Viva phone numbers, first the 900-minute package is consumed, then the 10 000 minutes of on-net airtime provided by “UNLIM” tariff plan.
• In the frames of this tariff plan in case of suspension or termination of the contract on any day of the month the monthly fee is charged fully.
• Direct calls to MTS Russia can be made to phone numbers starting with the following codes: MTS Russia: +791, +798, +79780, +79781, +79782, +79787, +79788, +7495, +7499, +790835
• Viva does not guarantee the provision of calls to MTS Russia in case the phone number receiving the call in Russia is ported from another mobile network of Russia within mobile network portability service. Learn the international call tariffs.
• When calling to a Viva phone number, which has switched to another mobile network within mobile number portability service, the subscriber first consumes the airtime for calls to other networks (if available), and in case of their unavailability, the calls are charged in accordance with the tariffs set for the subscriber’s current tariff plan.
• “+3GB”,  “+10GB”,  “+20GB”, “+Premium”, “+Unlim”,  “+Chat”,  “+Social”,  “+Video”, “Restart”  services, as well as services intended to convert on-net minutes to megabytes are not available within the “UNLIM” tariff plan.
• “+100 minutes” and  “+300 minutes” service are available to subscribers of “UNLIM” tariff plan with active packages.
• All prices include VAT.
• Mobile cards with activated “UNLIM”, “X”, or “Y” tariff plans are not intended for use with modems, Wi-Fi devices, or in phones, which are used as Wi-Fi devices. In case the card with the indicated tariff plan is used in a modem, or the phone, it is installed in, is used as a Wi-Fi device, consumption of the Internet of the main package and limitations in Internet access are possible when using Internet, as well as other unlimited services embedded in the tariff plan.