Frequently Asked Questions

1. What is Fantasy League?

Fantasy League is a game in which subscribers choose a team of real players from featured teams each match day. Points are earned based on the actual performances of the players in real-world matches that were played in the past (flashbacks). Each fantasy team's points are tracked on the leaderboard in real-time. The fantasy teams with the most points on the final leaderboard wins. Every match and players past performance is reproduced by processing the data from each flashback match.

 2. What is a Match Day?

A match day is the day on which real-world matches were played in the supported Leagues. Match days are scheduled as often as possible based on the various League fixtures.

3. What is a Competition?

There are two types of competitions: daily competitions and multi-match day competitions.

Daily competitions consist of featured real-world teams. Contestants pick players from these teams to build their own fantasy team, to compete against other subscribers’ fantasy teams. A leaderboard tracks each team's performance in real-time throughout the competition. Winners earn prizes based on their position on the final leaderboard. Daily competitions are run every match day.

Multi-match day competitions, are competitions that are run over a pre-determined time period (e.g. week, month, season, etc.). All daily competitions that occur within the time period are automatically included into the multi-match day competition. The total points of each subscriber's teams that compete in these daily competitions, are accumulated and tracked on a multi-match day leaderboard. The winnings are awarded to the top performing fantasy team(s) at the end of the competition period.

4. How do I enter my team?

Tap the 'Play' button on a competition to begin the team selection process. A team consists of a number of positions. For each position, pick a player from the list of available players for the match day. Once your team has been picked, tap the 'Enter Team' button to submit your team.

5. Can I replace a player?

Yes, you are able to replace picked players up until the start of the competition.

6. What happens if I pick a player that does not play?

If you pick a player that does not play, he will remain in your team and earn zero points.

7. Can I cancel a team that is already entered?

No, once your team is entered it may not be cancelled.

8. How many teams can I enter?

One. You may enter one team into each competition.

9. What is the deadline to enter my team?

You may enter your team anytime up to one minute before the kick-off of the first match in the competition.

 10. How are points scored?

The scoring system allocates points to your players based on their playing position and their actual performance in real-world matches that were played in the past (flashbacks). For a complete breakdown of scoring, visit the Point Scoring page.

 11. Can I follow my team's performance?

Yes. You can follow your team's points online during competitions. Your team's points and the leaderboard is updated in real-time.

‣      Your Team and the Leaderboard are available directly from the competition page.

‣      All flashback matches run for the duration of the original match (90 mins plus storage time).

 12. Can I follow an individual player's performance?

Yes. You can follow all of your individual player's points online during match days. Your player's points are updated in real-time.

The breakdown of a player's points are displayed by tapping any player on the Your Team page.

13. How do I win?

Your fantasy team will compete against other fantasy teams by earning points. Each team's points are tracked on the competition leaderboard. The team with the most points on the final leaderboard wins.

14. What can I win?

Active subscribers qualify to win prizes. For a complete breakdown of prizes, visit the Prizes page.

15. What happens if my team ties with another team?

The process for handling ties is explained on the Prizes page.

16. How do I know if I have won?

The won indicator is displayed alongside competitions on the Results page that you won a prize in.

17. How do I receive my prize?

You receive an SMS with confirmation about your winning and respective coupon code. To activate the bundle you need to enter your account of “My Viva” mobile application and enter the code in the Promo codes field..

18. Whendothe results get official?

A competition's results are official once the competition is displayed on the Results page. The official results are confirmed about 60 minutes after the last competition fixture.

19. Where do I find my results once the match day is over?

All of your past results are available on the 'Results' page once you have logged into your account.

20. Where do the statistics come from?

All statistics are supplied by STATS in accordance with its guidelines. Statistics are received in real time. Statistics provided by STATS are not amended in any way. However, STATS may change statistics which result in changes to scoring, so long as any statistic amendments are made before competitions are made official.

21. Can I change my mobile number after registration?

No, the mobile number is the permanently linked to a member account.

22. What are the benefits of being a subscriber?

23. Can I use the application via Wi-Fi?

To use the application via Wi-Fi you will need to additionally confirm your mobile number, following the instructions in “Apps Club”. During subscribing to the service while using Internet via Mi-Fi or 3G/4G router, or being connected to Wi-Fi via Personal Hotspot the fee for subscription may be charged from the account of the phone number or may be ascribed to the account of the phone number, which is used for the given device, and not the from or to the account of the phone number, which is installed in the smartphone. Besides, the SMS notifying on successful subscription may also be sent to the mobile number installed in the respective device. The services will be available as long as the data in the browser is cleared.