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“0-800 Toll-Free” service 

Number 8-800 is suitable for

Complex products and services

If you have a complex product or service and customers need longer than two minutes consultation

Growing businesses

If you open branches in other cities and need a single number that works throughout Armenia

24/7 operation

If you accept round-the-clock orders

 

 

Launching advertising campaigns


If you need a temporary number to monitor the effectiveness of an advertising campaign

Large flow of client calls


If the current line is regularly overloaded and fails every now and then to forward incoming calls

Serious ambitions


If you have a small company, but you want customers to trust you in the same way they trust corporations

 

Enjoy the “0-800 Toll-Free” service and let you company’s clients familiarize with your services, products, and get the answer to the questions they are interested in with a free call.

 

The incoming calls received on the number within the service are charged from the receiving party.

 

In case of direct calls to phone numbers with 060 prefix within the service the calls are charged from the caller party.

 

Service advantages

  • Rapid notification of clients
  • Increased productivity of customer support
  • Retaining unified, recognizable, advertised phone numbers in case of changes in company’s employee phone numbers
  • Comfortable use of unified multichannel phone number for advertising
  • Simple use without the need for any additional equipment
  • Efficiency in processing all incoming calls independent of the quantity
  • No need to increase the number of phone lines in your office

 

The service is available only for receiving incoming calls.

 

Tariffication of the calls is performed on per second base.

 

Service price

 

Connection fee AMD 0
Monthly fee AMD 5 000
Incoming calls from the fixed networks of Armenia AMD 5 /min
Incoming calls from the mobile networks of Armenia AMD 15 /min
Subscription period 12 months
Contract early termination fee (penalty) AMD 60 000

VAT included

 

The Law applicable to services

With regard to the legal relations arising, changing and terminating between the Operator and the Subscriber in the framework of the provision of the services shall be applicable the general conditions for the provision of fixed communication services, which are published on the Operator's official website at the following link:     

http://Viva.am/en/general-terms